Contact Us

We’d love to hear from you.

Whether you have a question about our fragrances, need help with your order, or just want to share a memory that inspired you—we’re here.

Customer Care

For assistance, please contact us at hello@ssklabs.com

Response Hours: Monday–Friday, 10AM–6PM CST

We typically respond within 24–48 business hours (excluding weekends and holidays).

Press, Business and Brand Partnerships

For press and brand partnership inquiries, interviews, features, or stocking inquiries, please reach out to inquiries@ssklabs.com